Shipping Policy

At https://riverbedco.com/ (the “Site”), we are committed to ensuring you receive your orders promptly and efficiently. This Shipping and Taxes Policy outlines our shipping process, delivery terms, and tax collection practices.

 

1. Processing Time

• Orders received before 5:00 PM Eastern Time, Monday to Friday, are typically shipped within 2 working days.

• Orders placed on Saturdays, Sundays, or holidays will be processed on the next business day.

• For security reasons, initial orders or those shipping to alternate addresses may require extended verification.

• We reserve the right to make partial shipments, and customers remain responsible for payment of all deliveries.

 

2. Shipping Options and Charges

We provide several shipping options for your convenience, including:

• Standard Shipping

• Expedited Shipping

• International Shipping

Shipping charges are calculated based on the selected shipping method and destination address. The exact charges will be displayed on your order form before you complete your purchase.

 

3. Order Tracking

• After your order has been shipped, you will receive a tracking number to monitor your package online.

• You will also receive email updates about the status of your order and the estimated delivery date.

 

4. Delivery Issues

If you encounter any delivery issues, please contact us immediately. We will work with the shipping carrier to resolve the problem and ensure your order is delivered as quickly as possible.

 

5. Shipping Restrictions

We currently do not ship to certain countries or regions. Please visit our website for the most up-to-date list of shipping restrictions.

 

6. Taxes

Taxes will be applied based on the shipping address and the applicable tax laws of the state or locality:

• For orders shipped within the United States, the sales tax rate will vary depending on the state and local jurisdiction. Some states may exempt handmade products from certain taxes, while others will apply a standard sales tax.

 

7. Title and Risk of Loss

All items are shipped under a shipment contract, meaning the risk of loss and title pass to the customer once the items are delivered to the carrier.

 

For further details about our shipping policies, including rates, delivery times, or potential delays, please refer to our Online Customer Service page or contact us via email at riverbedco2024@gmail.com.

 

Disclaimer: This sample Shipping and Taxes Policy is for informational purposes only and does not constitute legal advice. Consult a qualified attorney to ensure your policy complies with all applicable laws and regulations.